Refund & Cancellation Policy
Last updated September 24, 2026
Plain version: cancel any time and you won't be charged again. If you're unhappy within 14 days of your first payment, email us for a full refund. If you don't recognize a charge from AUTOMADIC.AI, email us before disputing it and we'll sort it out quickly.
Cancelling
You can cancel any subscription at any time by emailing hello@automadic.ai from your account email, or from the account or dashboard link in your receipt where a product provides one. Cancelling stops future renewals, and you keep access until the end of the period you've already paid for.
Refunds
| Situation | What we do |
|---|---|
| First payment, within 14 days | Full refund on request, no questions asked. |
| Annual plan, after 14 days | Pro-rated refund of the unused full months, on request. |
| Monthly renewal you forgot to cancel | Refund of that renewal if you ask within 7 days and haven't used the service since it renewed. |
| Free trial | You're not charged if you cancel before the trial ends. If a trial converts by mistake, ask within 7 days for a full refund. |
| We remove your sponsored placement, discontinue a product, or fail to deliver | Pro-rated refund of unused time, issued automatically. |
| Duplicate or mistaken charge | Full refund of the extra charge. |
Refunds go back to the original payment method through Stripe and usually appear in 5 to 10 business days, depending on your bank.
Don't recognize a charge?
Charges appear on card statements as AUTOMADIC.AI or with the product name, such as AGENTRANK. If you don't recognize one, email hello@automadic.ai with the date and amount. We'll identify it, and refund it if it wasn't authorized. Contacting us first is usually faster than a bank dispute.
Your statutory rights
This policy is in addition to any rights you have under consumer protection law where you live. It doesn't limit them.